Política de envío

SHIPPING POLICY:

This document sets out the shipping policy that applies to customers that make a purchase at CELUXE. If you have nay questions, please contact customer service team at celuxe@yahoo.com.

SHIPPING OPTIONS & DELIVERY COSTS:

We offer the following shipping options - you will be asked to select a shipping method at checkout. 

Evri Standard (2-4 days): £3.80

Free shipping on orders over £35.

ORDER PROCESSING:

Please allow 2-3 days for us to process your order. Expect an email within 24 hours to let you know your order is on the way!

DELIVERY ADDRESS:

Please note that we are unable to modify the delivery address once you have placed your order. 

INTERNATIONAL ORDERS:

Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.

 TRACKING YOUR ORDER:

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier's website.

RETURNS, REFUNDS & EXCHANGES:

We want you to be completely happy with your purchase - please read our Return & Refund policy for detailed information about our process.